I have taken the advice of a Barrister due to an impending court case where i will be an expert witness, I was informed that
'The last technician to touch the client is liable for all past mistakes and failures of other technicians.'
THIS MAY NOT SEEM FAIR BUT IT IS THE LAW!!
I understand that clients won't want to return to a technician who they feel has failed them.
They were probably looking for the cheapest technician not the most experienced!!
REMEMBER IT WAS THEIR CHOICE AND IS THEREFORE THEIR PROBLEM.
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| Scan Me |
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